![]() We suggest using a carrier that provides a tracking number and a signature. You are responsible for the cost of shipping the item back to us. International shipments should be marked as a "Merchandise Return" with a carrier that does not levy brokerage fees. This fee will be deducted from your total refund amount. The fee for shipping will be based upon the weight and size of the item(s). Providing a pre-paid label is a great way to extend cost savings to you with our discounted rates applied. For customers in the U.S.A., GritShift provides a pre-paid shipping label, which will include the RMA number on the shipping label. To return an item, please email customer service at obtain a Return Merchandise Authorization (RMA) number. Returns with ordinary wear and tear or damage caused by improper use or accidents will not be accepted. All original packaging and tags must be intact and included. If you are not satisfied with a product or service you have received, please do not hesitate to let us know and we will do everything possible to accommodate your needs.Ī return must be made within thirty (30) days of the purchase date. In order to qualify, the product must be in new, unused/uninstalled condition. GritShift strives to provide customer satisfaction in everything we do.
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